Privacy policy

Effective Date: June，2026

Welcome to Studio 3 Twenty One LLC ("Company," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit or make a purchase from studio3twentyonellc.com (the "Website").

By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

When you place an order, create an account, subscribe to our emails, or contact us, we may collect:

  • Full Name
  • Billing Address
  • Shipping Address
  • Email Address
  • Phone Number
  • Payment Information (processed securely by third-party payment providers)
  • Order History
  • Customer Service Communications

Automatically Collected Information

When you visit our Website, certain information may be collected automatically, including:

  • IP Address
  • Browser Type
  • Operating System
  • Device Information
  • Pages Viewed
  • Time Spent on Pages
  • Referring Website
  • Clickstream Data
  • Shopping Cart Activity
  • Cookies and Similar Technologies

2. How We Use Your Information

We use your information for legitimate business purposes, including to:

  • Process and fulfill orders.
  • Verify payments.
  • Deliver purchased products.
  • Provide customer support.
  • Respond to inquiries.
  • Send order confirmations and shipping updates.
  • Process refunds and returns.
  • Improve our Website and services.
  • Prevent fraud and unauthorized transactions.
  • Comply with legal obligations.
  • Send promotional emails (where permitted by law or with your consent).

3. Payment Information

Payments made through our Website are processed by trusted third-party payment providers.

Studio 3 Twenty One LLC does not store your complete credit card or debit card information on our servers.

Payment providers may include services such as:

  • Stripe
  • PayPal
  • Shop Pay
  • Apple Pay
  • Google Pay
  • Other secure payment providers available during checkout

Each payment provider maintains its own privacy practices.

4. Cookies and Similar Technologies

Our Website uses cookies and similar technologies to improve functionality and user experience.

Cookies may be used to:

  • Remember shopping cart contents.
  • Save customer preferences.
  • Improve website performance.
  • Analyze website traffic.
  • Personalize content.
  • Measure advertising effectiveness.

Most browsers allow you to manage or disable cookies through browser settings. Please note that disabling cookies may affect certain website features.

5. Analytics

We may use analytics services to better understand how visitors interact with our Website.

These services may collect information including:

  • Pages visited
  • Device information
  • Browser information
  • Session duration
  • Referral sources
  • Geographic region (approximate)

Analytics data is used solely to improve our Website, products, and customer experience.

6. Advertising and Marketing

We may use advertising and marketing technologies to:

  • Measure advertising performance.
  • Display relevant advertisements.
  • Improve marketing campaigns.
  • Understand customer interests.
  • Reach potential customers through online advertising platforms.

These technologies may include cookies, pixels, and similar tracking tools.

You may opt out of certain personalized advertising through your browser settings or applicable industry opt-out programs.

7. Email Communications

If you subscribe to our newsletter or choose to receive promotional communications, we may send you emails regarding:

  • New products
  • Promotions
  • Company updates
  • Special offers
  • Marketing campaigns

You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails or by contacting us directly.

Transactional emails related to orders, shipping, returns, or customer support cannot be opted out of while your transaction is active.

8. How We Share Information

We do not sell your personal information.

We may share information only with trusted third parties when necessary to operate our business, including:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Customer support platforms
  • Analytics providers
  • Fraud prevention services
  • Legal authorities when required by law

All third-party service providers are expected to protect your information in accordance with applicable privacy laws.

9. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information.

Security measures may include:

  • SSL encryption
  • Secure payment processing
  • Access controls
  • Firewall protection
  • System monitoring

While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as necessary to:

  • Complete transactions.
  • Provide customer support.
  • Comply with legal obligations.
  • Resolve disputes.
  • Enforce agreements.
  • Maintain business records.

When information is no longer required, it will be securely deleted or anonymized where appropriate.

11. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion of personal information.
  • Restrict or object to certain processing.
  • Withdraw consent where processing is based on consent.
  • Request a copy of your personal information in a portable format.

To exercise these rights, please contact us using the information provided below.